Retail solutions

Taking retail a step ahead

ETRONIKA offers you a whole new toolbox of solutions for managing and accelerating your retail business.

Our primary goal is to delve deeply into trends in retail customers’ behaviors and combine that information with the best technologies to deliver valuable benefits to retailers. By optimizing and simplifying POS functions and implementing solutions that boost self-checkout opportunities, we make our clients’ stores convenient, reliable, and user-friendly—a place to be and to come back to. Andrius Petrauskas Head of Development, Smart Retail

Why etronika retail solution?

Electronic product & services

60%

of our client revenue generated by e-product sales

200

partners featured by our clients

>1000

e-services implemented, among which e-tickets, prepaid card replenishments, lottery tickets, insurance, financial products and many other possibilities.

ERS has been developed to specifically address e-product sales.
 
DIFFERENT INTEGRATION MODES are incorporated into ERS and delivered either by a remote partner system or by in-store hardware solutions.
 
EFFICIENT CONFIGURATION TOOLS add new products and services seamlessly.
 
SALES TRACKING AND PRODUCT MANAGEMENT FEATURES
 
SUPPORT FOR PARTNER RECONCILIATION
 
A WEB APPLICATION ADAPTOR MODULE brings partners’ application web forms to point-of-sales terminal screens and provides API to enable a partners to orchestrate the process.
 
AND MANY MORE FEATURES

Management Console

However big your business is—whether you have a few stores or thousands of stores—ETRONIKA retail solution, ERS, is the one platform that can manage it all and boost sales while improving efficiency for your employees, customers, and business overall.
 
PHYSICAL AND E-PRODUCTS SALES MANAGEMENT features centralized setup of products and services, product list, prices, product bundles, discounts, and sales campaigns.
 
RETAIL NETWORK AND FRANCHISE MANAGEMENT capabilities empower you to define your stores, organize various units, group your stores based on user-defined classifications, setup user access rights within the system, and manage in-store processes.
 
SALES TRACKING gives you product sales data from the entire retail network. You can produce reports and drill-down analyses within 10 minutes.
 
INTEGRATE YOUR PARTNER’S SALES SYSTEM and become a one-stop-shop for partner products, broadening the spectrum of your services.
 
PARTNER RECONCILIATION REPORTS show you your partner product sales and returns, total volumes, and the particulars of product data.
 
FEEDBACK REPORTING allows employees to organize item-based processes within the store and submit information to your company’s headquarters.
 
BUSINESS PROCESSES AUTOMATION optimizes your operations with staff and shift management, specific workflow automation, interactive supply management, and scheduling features among a host of other functions.
 
BUSINESS INTELLIGENCE ON THE GO is a reality when you can access detailed transaction data from over 1000 stores—with customizable reporting and data marts for external reporting solutions—all within just 15 minutes.
 
GENERATE ON-DEMAND KEY OPERATIONAL REPORTS for specified users including: sales, stock, cash registry, discount application, and return reports.
 
FRAUDULENT ACTIVITY WARNINGS notify storeowners and headquarters of suspicious behaviors and patterns.
 
AND MANY MORE FEATURES

Point-of-sales operations

We created our point-of-sales system to engage your customers, save your employees time, and boost your business’s operational efficiency.
 
SIMPLIFIED AND CONFIGURABLE POS TERMINAL FUNCTIONS Intuitive design let your employees quickly access frequent operations.
 
SALES REGISTRATION AND RETURNS MODULE FOR DAILY OPERATIONS
 
COMPATIBILITY WITH A WIDE VARIETY OF POS HARDWARE AND PERIPHERALS make our system a versatile match for almost any wireless data input readers including tablets, smartphones, card readers, electronic signature capture devices, and a variety of barcode and other scanners.
 
WEB APPLICATION ADAPTOR allows you to sell your partners’ products such as e-tickets, prepaid cards, insurance policies, leasing and many others.
 
SEAMLESS INTEGRATION WITH A PARTNER’S SALES APPLICATIONS smoothly incorporate your partners’ user interfaces and sales processes.
 
SECURE PARTNER GATEWAY unified web service designed to communicate with external partners and distribution networks allows you to generate reports and access to product and sales data.
 
The ABILITY TO PERFORM CERTAIN OPERATIONS IN OFFLINE MODE, in case of a connectivity loss at the point of sale, physical products still can be sold in offline mode.
 
FAULT TOLERANCE protects the integrity of your system should your network experience connectivity problems or power loss.
 
MESSAGING SYSTEM BETWEEN POS AND CENTRAL OFFICE SUPPORTS ATTACHMENTS
 
POINT-OF-SALE CUSTOMER ENGAGEMENT is enhanced with contextual data-driven or scheduled offers on the self-checkout and teller’s customer display which can be easily managed from central office.
 
MERGING BRICK-AND-MORTAR with E-COM, empowers different channels and touchpoints like self-service, online, pre-order, and pre-paid.
 
SELF-SERVICE retail stores are highly flexible. These modern, user-friendly kiosks convert regular POS terminals into self-service terminals within seconds.
 
SIMPLE PRODUCT CHOICE displays and barcode scanners make checking-out quick and easy for any customer.
 
AND MANY MORE FEATURES

Customer Engagement

When shopping, customers expect immediacy and convenience. Technology empowers customers to choose the best of the best and engage with brands, enriching their shopping experience.

Our customer engagement solutions create a brand experience and help you establish an emotional bond with your consumers.

 
CONTEXTUAL ADS ON SELF-CHECKOUT SCREENS AND CUSTOMER DISPLAYS
 
STORE GROUPING features customize and target marketing by store type, chain, and location.
 
MARKETING CAMPAIGNS SUPPORT simplifies product bundling, discounting, and recognizing and accepting a variety of vouchers or loyalty accounts.
DYNAMIC CUSTOMER ENGAGEMENT
 
LOYALTY APPs allow your customer to receive personalized content and offers in real time.
 
CONSTANT CUSTOMER CONTACT is possible thanks to our creative use of traditional and emerging communication channels, you can customize your marketing campaigns and communicate with customers via email, SMS, web portals, and even through social networks.

Flexible: adapting to Your business needs

ETRONIKA RETAIL SOLUTION: NIMBLE, ROBUST, TAMPER-PROOF AND HIGH-PERFORMING

Implementing innovations should accelerate, not disrupt your business. As business environments evolve, your digital retail system should flexibly and seamlessly adapt. To achieve this, we’ve designed ERS not only to be scalable, but to quickly integrate. Implementing ERS won’t interfere with your daily operations.

 
SCALABLE, MODULAR APPROACH
 
INTEGRATION-READY ARCHITECTURE
 
EASILY INTEGRATE OR CONNECT TO THIRD PARTY SYSTEMS and BUSINESS APPLICATIONS to implement and improve your partnerships.
 
BANKING-LEVEL BACK-OFFICE CAPABILITIES belie a sleek, light front-end experience.
 
SUPPORT FOR ON-PREMISE, HYBRID, AND CLOUD ONLY DEPLOYMENTS
 
INTEGRATION MODEL CHOICE FOR EACH PRODUCT AND PROCESSallows you to decide whether ERS or your partner system will serve as the core orchestrator.
 
AND MANY MORE FEATURES

Etronika retail solution today

Today ERS serves over 800 POS terminals of the largest convenience store network in Finland, covering over 600 stores in high traffic locations.

ERS offers more than 1000 electronic products including parcel services, money transfers, bill payments and iTunes top-offs. Our mobile loyalty apps significantly boost customer engagement and sales.

ERS also serves the largest convenience store chain in Lithuania. The chain, with its variety of innovative electronic products ranging from bill and invoice payment services to consumer credits and e-tickets, is the country’s foremost pre-paid services retailer.

We’ve come a long way…

2003
Lietuvos Spauda, the largest convenience store network in Lithuania implements ETRONIKA retail solution.
2003
ETRONIKA is the first in Europe to deliver a prepaid mobile phone top-off solution for TeliaSonera group.
2003
ETRONIKA’s launches its remote POS update service.
2004
We start to actively integrate 3rd-party-products, including insurance products and tax payments.
2005
We launch our network feedback reporting system to quickly alert third parties of potential problems.
2007
ERS is adapted for and implemented by Lithuania’s first public transportation e-ticketing solution.
2008
ETRONIKA partners with Lithuania’s VPO, giving consumers the ability to make in-store utilities payments.
2008
ERS is implemented by R-kiosk in Estonia and by Rautakirja in Russia and Romania.
2009
Sales analytics are integrated into ERS, allowing users to track sales data and generate reports within 15 minutes.
2010
A bill payment module is added to the system.
2010
Our web application adapter launches, allowing retailers to sell third-party e-services conveniently.
2011
ETRONIKA retail solution is implemented in the biggest convenience store retailer in Finland, R-kioski of Reitan Group.
2013
Lottery ticket sales are integrated into ETRONIKA retail solution.
2013
A cash-out module was implemented into the system.
2013
ETRONIKA launches a retail loyalty app to boost customer engagement.
2013
A new ID campaign module debuts to support a variety of vendor marketing campaigns via codes, bottle caps.
2017
ERS’s customer displays are enhanced to increase and target marketing and promote customer engagement
2017
An in-store customer feedback solution is designed for and adopted by R-kioski convenience stores.
2017
A smart shop infrastructure is established to connect and manage multiple terminals through a single POS terminal.

Contact us

Etronika Retail Solution is a modular and flexible platform, which allows implementing different solution configurations. Contact us and let’s talk about how Etronika Retail Solution can take your retail business a step ahead.